Privacy Policy
Effective Date: 31/08/2024
Introduction
Welcome to Sparrow Cleaning! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, https://sparrowcleaning.co.uk/, or contact us via our contact form or feedback form.
1. Information We Collect
We collect the following personal information when you interact with our website:
- Contact Information: When you fill out the contact form, we collect your name, email address, phone number, and any other information you provide in your message.
- Feedback Information: When you submit feedback through our feedback form, we collect the details of your feedback along with your name and email address.
- Analytics Data: We use analytics services like Google Analytics and Cloudflare to collect information about your usage of our website. This includes your IP address, browser type, pages visited, and other usage data.
2. How We Use Your Information
The information we collect is used in the following ways:
- Contact and Communication: To respond to your inquiries and provide you with the information or services you request.
- Feedback: To improve our services based on the feedback you provide.
- Analytics: To analyze website traffic, understand user behavior, and enhance the user experience on our site.
3. Data Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business. These parties are obligated to keep your information confidential.
- Legal Compliance: We may disclose your information if required by law or in response to legal requests.
4. Data Security
We take the security of your data seriously and implement various measures to protect your personal information:
- Encryption: We use HTTPS encryption to ensure that your data is securely transmitted when you interact with our website.
- Data Storage: Your personal information is stored securely and is only accessible by authorized personnel.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.
6. User Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information from our records, subject to certain legal obligations.
To exercise these rights, please contact us at [email protected].
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top of this page.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: [email protected]
Website: https://sparrowcleaning.co.uk/